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F.A.Q.

 

Why order from MotoSP?

How do I find the parts I need?

I cannot find my motorcycle when searching by model

Can I collect my order personally?

Can I receive my order by C.O.D (cash on delivery)?

Do you offer aftermarket, used or reconditioned parts?

Can you offer me assistance in finding the parts I need?

Can MotoSP place my spare parts order?

What if a part is unavailable (Backorders)?

When will I receive my order?

How will my order be sent?

Can I track the shipment of my order?

What are the shipping costs?

Is there a minimum order amount?

Problem with my order or there is a delay?

Return Policy

Order Cancellation

Payment

When will my credit card be charged?

Prices

Credit

How can I be sure about the production year of my motorcycle?

Honda offers two gasket kits; Gasket Kit A & Gasket Kit B. What's the difference?

International Market Codes

What do the letters at the end of Suzuki and Yamaha model names mean? 

How can I be sure about the color code of my motorcycle?

 

 

 

 

 

 

There are many reasons to trust MotoSP

·         We offer more than 1.2 million original spare parts for Japanese motorcycles

·         All orders are sent by courier to your address

·         Three easy steps to find the parts you need

·         Online spare parts diagrams for each model

·         Staff with many years of experienced in the industry

·         Only genuine spare parts in manufacturer's packaging

·         Warranty on all products we offer

·         Friendly professional service

·         Low transport /courier rates

 

There are three (3) different ways to search for parts:

1.        By the genuine / original part number code

2.        By parts diagrams for each model

3.        Or by choosing the parts category for your model

You can select whichever way suits you from our home page.

Our database is constantly updated with new and classic models. It may be that your model has not been uploaded yet on our website. In such a case, please contact us by e-mail: info@motosp.gr or telephone to provide you with the part numbers that you require.

MotoSP is a parts distribution center and not a retail store. Unfortunately, you cannot pick up your order from our warehouse. All deliveries are dispatched by courier shipment.

In order to offer you the lowest transportation rates we do not send orders via C.O.D method. You will be informed about the transport charges by the completion of your order, which will be shown on your invoice.

We do not offer used parts. All parts are new, genuine from the manufacturer in factory packaging.

If you are unable to find the specific part you are looking for, or not sure about the code number, please contact us either by email: info@motosp.gr  or phone: (+30) 210-2832767 and we will be happy to provide any assistance you might require.

Our website has been constructed in a very user-friendly way. We offer ample information for each spare part such as, diagrams, part number, and price. Your order needs to be entered on our website by you, so you know exactly what you will receive and the total cost of your order. If you are not sure about the part you are looking for, or the model year of your motorcycle, please contact us to assist you.

There is the chance that some specific parts may not be available from our stock or the manufacturer. If any spare parts are not available through our suppliers, you will be informed immediately about the time of availability within 24 hours from the time of your order by e-mail or telephone.

In this case, you will have the option to either keep your order status and receive your spare parts at a later date, or cancel these parts with no charge.

All orders are shipped in 3 to 15 business days. Common fast moving spare parts such as service parts are shipped the following day for most models. Slower moving parts might require a few extra days for shipment, in order to provide you with our best price, since we need to receive these from the manufacturer.

All national orders are sent by Geniki Taxydromiki courier. Parcels will be delivered the next business day (from receipt) in Greece, except for specific remote destinations where delivery time is two (2) days.

Orders outside of Greece will be shipped via UPS courier and delivery time varies among countries. You will be informed about delivery times upon completion of your order.

Once your order has been shipped by us, you will receive an email with its tracking number (tracker-ID code). Through the Track-Trace function from Geniki Taxydromiki website, you can track your shipment in real time:

http://www.taxydromiki.gr/Tracktrace.aspx

Customers receiving their orders through UPS will also be informed by email with their relative tracking number, which can be used to track your order at UPS website: www.ups.com.

Prefecture of Attica

For shipping in Attica with next day delivery, the shipping cost is 4.00 euro for the first 3 kilos. For each additional kilo, an extra cost of 0.95 euro per kilo is charged.

Rest of Greece

For shipping to inland destinations with next day delivery, the shipping cost is 5.00 euro for the first 2 kilos. For each additional kilo, an extra cost of 0.95 euro per kilo is charged.

Greek Islands

For shipping to island destinations with delivery up to two working days, the shipping cost is 5.00 euro for the first 2 kilos. For each additional kilo, an additional cost of 1.50 euro per kilo is charged.

Yes, there is a minimum order amount of 10 euros, excluding shipping cost and VAT. If the final amount of your order is less than 10 euros (excluding transport and VAT), then the total charge will be 10 euros plus transport cost and VAT charges. If your order exceeds 10 euros, there will be no surcharge.

If there is a delay with the delivery time of your order, please contact us by e-mail: info@motosp.gr, stating your name and order number and you will be informed immediately.

Shipping cost for returned parts are paid by the customer, unless wrong parts have been shipped or parts are not in good condition.

If you received a wrong order or spare part, or if the parts are not in good condition, please contact us within 10 days from the date of receipt / invoice in order to receive a return code from us.

No returns will be accepted when:

·         no return code is provided by MotoSP

·         more than 10 days after date of invoice have past

·         part has been installed or used

·         if the packaging of the spare part is not in good condition (ex. torn packaging, markings, etc.)

·         if electronic parts have been removed from packaging

Refunds for return parts incur an administration fee of 15%, of the cost of the spare part.

If you wish to cancel your order, you should contact us immediately, before your order is shipped. All cancelled orders will be accepted with the exception of spare parts with long delivery times (notification will be provided) that require special ordering directly from the manufacturer.  In such a case, there will be a surcharge of 20%, which is required by our supplier for restocking. Order cancellation must be emailed to info@motosp.gr within 24 hours of placement of order.  

There are two methods of payment, by credit card or payment through PayPal. In your shopping cart, you will be asked which payment method you prefer. MotoSP accepts all magor credit cards like Visa, Mastercard, American Express and Direct Debt. The entire payment process is carried out and completed by PayPal with 256-bit SSL encryption, in order to provide you with all the latest necessary safety guarantees regarding electronic transactions.

 

MotoSP will not charge your credit card at the beginning of your order. You will only be charged for parts that will be shipped. Non available parts / backorders, will not be charged if your order is shipped without them. When your order has been packed and is ready for delivery, then your credit card  will be charged. 

 

All prices listed on our website are in Euro € and do not include 24% national retail sales tax (VAT). Prices include packaging of parts. Prices are subject to change without notice. In the unlikely possibility that a price does not match that of your order, we will notify you before charging or send your spare parts.

The refund process begins only after receipt of spare parts and after verifying that they are in good condition. Refunds are issued via your credit card and deposited within 10 business days of receipt of returned spare parts to our warehouse.

The tenth (10th) digit in the vehicle's VIN code indicates the model year of your bike, using the following year codes:

Z = 1979

A = 1980

B = 1981

C = 1982

D = 1983

E = 1984

F = 1985

G = 1986

H = 1987

J = 1988

K = 1989

L = 1990

M = 1991

N = 1992

P = 1993

R = 1994

S = 1995

T = 1996

V = 1997

W = 1998

X = 1999

Y = 2000

1 = 2001

2 = 2002

3 = 2003

4 = 2004

5 = 2005

6 = 2006

7 = 2007

8 = 2008

9 = 2009

A = 2010

B = 2011

C = 2012

 

Note that with ordering from our website, it is always best to select the model based on the VIN number, instead of year. Reason being that the year of registration is commonly mixed up with the year of manufacture.

 

·         Gasket KIT A is for the top end (cylinder, Cylinder head, cylinder head cover etc) of the engine

·         Gasket KIT B is for the lower end (Crankcase, gearbox, alternator, clutch area etc) of the engine.

 

 

Manufacturers assigned international market codes to their vehicles for the purpose of differentiating models produced for a specific market. Generally models with different codes have some unique specifications. In our website we use the following model codes:

 

Suzuki

Code       Country / Area

E2            General Export
E19          EU
E21          Greece

 

Honda

Code       Country / Area

IT             Italy

ED           European Direct

GR           Greece

 

Yamaha

Code       Country / Area

ITA           Italy

EUR        Europe

GRC        Greece

 

 

What do the letters at the end of Suzuki and Yamaha model names mean?  

Suzuki and Yamaha assign a letter code to the end of each model name in order to quickly identify the production year of the model. Example: In the model Suzuki GSX-R600Y, the Y at the end indicates that it was sold as a 2000 model. In the Yamaha YZ125N, the N at the end of the model name shows it was sold as a 2001 model.

Please note that when in doubt, the best way to identify the year of manufacture is from the chassis number which is stamped into the frame or printed on a sticker affixed to your motorcycle.

In descending order, the Suzuki and Yamaha year code letter designations are as follows:

Year

Yamaha

Suzuki

2012

B

L2

2011

A

L1

2010

Z

L0

2009

Y

K9

2008

X

K8

2007

W

K7

2006

V

K6

2005

T

K5

2004

S

K4

2003

R

K3

2002

P

K2

2001

N

K1

2000

M

Y

1999

L

X

1998

K

W

1997

J

V

1996

H

T

1995

G

S

1994

F

R

1993

E

P

1992

D

N

1991

B

M

1990

A

L

1989

W

K

1988

U

J

1987

T

H

1986

S

G

1985

N

F

1984

L

E

1983

K

D

1982

J

Z

1981

H

X

1980

G

T

1979

F

N

1978

E

C

1977

D

B

1976

C

A

1975

B

M

1974

A

L

1973

 

K

1972

 

J

1971

 

R

 

 

 

 

All motorcycles have a designated color code. These color codes are useful and necessary to know when ordering painted parts.

You will find your color code affixed on a sticker, usually placed on the rear half of your motorcycle, or under the seat. 

If you are not sure of your code, or you require assistance when ordering a painted part or decal, please contact us and we will be happy to assist you. 

 

Honda Color Code

No.

Description

A-03

 

Silver (Labels)

A-07

 

Specified Blue

A-73

 

Gold (Labels)

B-100M-U

 

Cosmo Black Metallic-U

B-104

 

Percian Blue

B-143M

 

Calypso Blue Metallic

G-142M

 

Tasmania Green Metallic

G-156P

 

Pearl Sierra Green

G-20

 

Papaw Green

G- 31

 

Mighty Green

G-38M-S

 

Muscat Green Metallic

GA-1

 

Tomasek Green

GY-102

 

Mint Lime Green

NH-101M-U

 

Perseus Silver Metallic

NH-104M-U

 

Pleiadis Silver Metallic-U

NH-105

 

Matt Black

NH-110M-U

 

Magnum Silver Metallic-U

NH-111

 

Cortina White

NH-118M-U

 

Sterling Silver Metallic-U

NH-121P-A

 

Pearl Shell White

NH-121P-A

 

Pearl Shell White A

NH-125M-U

 

Nimbus Grey Metallic

NH-129M

 

Max Gray Metallic

NH-131M

 

Starlight Silver Metallic

NH-138

 

Shasta White

NH-139P-A

 

Pearl Crescent White A

NH-142M-U

 

Meteor Grey Metallic U

NH-146M

 

Accurate Silver Metallic

NH-167M-U

 

Iron Nail Silver Metallic

NH-182M

 

Intelligent Silver Metallic

NH- 19M

 

Dark Gray Metallic

NH-193P

 

Pearl Crystal White

NH-193P-A

 

Pearl Crystal White

NH-196

 

Ross White

NH-1R

 

Black

NH-1Z

 

Black Z

NH-217M

 

Checker Black Metallic

NH-220

 

Smoke Grey

NH-236M

 

Sparkle Frost Silver Metallic

NH-280

 

Armor Black

NH-295M

 

Sparkling Silver Metallic

NH-326P

 

Pearl Glacier White

NH-57

 

Excel Black

PB-101

 

Mat Blue

PB-106

 

Peppermint Blue

PB-102C-S

 

Candy Grandeur Blue Special

PB-103C-C

 

Candy Radiant Blue Custom

PB-107C-U

 

Candy Tanzanight Blue-U

PB-109

 

Neptune Blue

PB-115C-U

 

Candy Flair Blue-U

PB-117C-U

 

Candy Empire Blue-U

PB-120C-A

 

Candy Pearl Blue

PB- 127C-U

 

Candy Aleutian Blue-U

PB-151C-U

 

Candy Mistral Blue-U

PB-161C-U

 

Candy Wave Blue-U

PB-164

 

Victory Blue

PB-174P

 

Pearl Diana Blue

PB-184M-U

 

Granite Blue Metallic-U

PB-22B

 

Dionysus Blue

PB-256M

 

Northern Light Blue Metallic

PB-31

 

Blue Angel

PB-3C-C

 

Candy Sapphire Blue

PB-3C-F

 

Flake Sapphire Blue

PB-52

 

Aquarius Blue

PB-54

 

Alpine Blue

PB-6C-S

 

Candy Sirius Blue

PB-7C

 

Candy Sword Blue

R-101C-U

 

Candy Glory Red

R-104C-U

 

Candy Muse Red

R- 107C-U

 

Candy Bourgogne Red

R-109

 

Passion Red

R-110

 

Monza Red

R-114C-U

 

Candy Wineberry Red U

R-116

 

Stream Red

R-117C-A

 

Candy Pearl Red

R-119

 

Flash Red

R-120

 

Blaze Red

R-124C-U

 

Candy Alamoana Red U

R-127

 

Sparkling Red

R-134

 

Fighting Red

R-157

 

Italian Red

R-158P

 

Pure Red

R-167

 

Furious Red

R-176C

 

Candy Spectra Red

R-33

 

Helios Red

R-6C-S

 

Candy Antares Red

R-7C-C

 

Candy LTD Maroon

R- 8C-S

 

Candy Presto Red

R-9C-S

 

Candy Alpha Red

RP-147P

 

Pearl Raspberry Black

RP-151P

 

Pearl Royal Magenta

Y-101

 

Daisy Yellow

Y-34

 

Sulfur Yellow

YR-106C-U

 

Candy Bayard Brown

YR-129M

 

Summer Blonde Metallic

YR-152M

 

British Gold Metallic

YR-26

 

Shiny Orange

YR-3C

 

Candy Kent Brown

YR-6

 

Mars Orange

 

A

White

 

AA

Candy Red (XJ)

 

AB

Candy Blue (XK)

 

AB

Magma Red

 

AS

Sardine Blue

NH-35M

AU

Cloud Silver Metallic

R-8

AW

Bright Red

PB-2C-S

AZ

Candy Blue Green

NH-1

B

Black

 

BA

Pine Green

 

BB

Daytona Orange

 

BE

Daytona Orange & White

 

BF

Candy Red & White

 

 

 

Honda
Yamaha
Suzuki
Kawasaki
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